Return and Refund Policy
At Royal Lehenga, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we’re here to help! Please read our Return and Refund Policy carefully.
1. Return Eligibility
- Returns are accepted only within 7 days from the date of delivery.
- The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Items that are damaged, altered, or show signs of wear and tear will not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for returns:
- Customized or made-to-order products.
- Accessories and sale items.
- Products marked as “Final Sale.”
3. How to Initiate a Return
To request a return:
- Contact our customer service team at
- Provide your order details and reason for the return.
- Once approved, you will receive instructions for shipping the item back.
Note: The cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.
4. Refund Process
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and will be credited to your original payment method.
5. Important Notes
- If the returned item does not meet our criteria, it will be sent back to you at your expense.
- Shipping charges are non-refundable unless the return is due to a product defect or our error.
6. Contact Us
If you have any questions or need assistance with a return or refund, please reach out to us at:
- Email:care@royallehenga.com
- Phone: 9870281405
Thank you for shopping with Royal Lehenga